Frequently Asked Questions
Expert answers to your culinary cutlery inquiries.
How should I maintain my high-carbon steel knives?
High-carbon steel requires more care than stainless steel. Always hand wash and dry your knife immediately after use. To prevent rust, apply a thin layer of food-grade mineral oil to the blade before storing it in a dry place.
Do you offer professional sharpening services?
Yes, we provide professional whetstone sharpening for all types of kitchen knives. You can visit our retail location or use our mail-in sharpening service. Most orders are processed within 48 hours.
What is your return policy on unused knives?
We offer a 30-day return window for unused items in their original packaging. Please note that for hygiene and safety reasons, we cannot accept returns on knives that have been used to prep food or have been sharpened by the customer.
How long does shipping take within North America?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express options are available at checkout for 1-2 day delivery.
Can I put my SHARP knives in the dishwasher?
No, we strictly advise against putting professional knives in the dishwasher. The high heat, harsh detergents, and movement can damage the handle, dull the edge, and cause the blade to chip or rust.
Do you ship internationally?
Yes, SHARP Knife Shop ships worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.